Question 1

Which brand of botulinum toxin are you using today, and why do you prefer it?

Accepted Answer

A good practitioner will say something like: "I use Botox for most forehead work because the dosing is the most predictable, but I switch to Dysport when I want broader coverage across a wide forehead." They should name the product immediately and tie the reason to your anatomy or the treatment area, not just brand loyalty or habit. This matters because it tells you they think in terms of product properties, not just familiarity. If they say "the best one" or hesitate to name it, that either means they are using whatever is cheapest that week or they lack confidence in their own rationale.

Question 2

How many units do you typically place in this area, and what is your dosing philosophy (conservative vs. full correction)?

Accepted Answer

A good answer sounds like: "For the glabella I typically use 20 to 25 units, but I start a little lower on a first appointment so we can see how your muscles respond and top up at two weeks if needed." They should give a real number for the area you are treating and explain their reasoning. This matters because it tells you they are working from anatomical knowledge and a deliberate plan. If they say "it depends" and leave it there, or refuse to give a number at all, that is not humility, it is opacity. You deserve to know what you are getting.

Question 3

What is your approach if I have uneven results or asymmetry at the 2-week review?

Accepted Answer

A good practitioner will say something like: "We review your photos side by side at two weeks and look at how you move dynamically. If one side is stronger than the other and it is down to placement, I will top it up at no extra charge." They should have a clear, no-fuss protocol for correcting outcomes, not a policy of attributing everything to your natural anatomy. This matters because it shows they stand behind their work. If they say "asymmetry is just how your face is" without even examining you at two weeks, that is both a clinical shortcut and poor patient care.

Question 4

Do you offer a free 2-week follow-up to assess results?

Accepted Answer

The answer should be yes, immediately and without conditions. A two-week review is standard of care: it takes that long for Botox to fully settle, and that is the only moment where accurate assessment and correction are possible. This tells you the clinic treats outcomes as a shared responsibility, not a one-way transaction. If they charge extra for this review, discourage it, or tell you to "just call if something is wrong," they are below the standard you should expect.

Question 5

How do you approach the forehead to avoid brow ptosis?

Accepted Answer

A good answer sounds like: "I always treat the glabella at the same time as the forehead, because if you relax the forehead muscle without addressing the frowning muscles, the brow has nothing pushing it up and it drops. I also keep my injections at least two centimetres above the brow and use less in the lower forehead." Brow ptosis means your brow droops, sometimes significantly, and it can last weeks. This answer tells you they understand the mechanism, not just the protocol. A vague reply like "I am very careful" without any technical detail is a warning sign.

Question 6

What is your complication rate for ptosis in forehead treatments?

Accepted Answer

A good answer sounds like: "I have had brow ptosis occur in maybe one or two percent of my forehead patients, usually early in my practice. I minimise it now by keeping injections high and always treating the glabella at the same time." They should name the complication unprompted, estimate their personal rate honestly, and describe their prevention approach. This tells you they are experienced enough to have encountered it and honest enough to admit it. If they say "I have never had a complication," that is statistically implausible for a high-volume injector and should concern you more, not less.

Question 7

Can you show me before/afters of patients with a similar facial structure to mine?

Accepted Answer

They should pull up photos from their own patient records, not manufacturer brochures or curated Instagram content, and find someone with a comparable face shape, brow position, and treatment area. This tells you they document outcomes routinely and that their results translate to real patients, not just ideal candidates. If they become evasive, say they do not keep photos, or show you only the same three perfect results, that limits your ability to assess whether their work matches your situation.

Question 8

What are the signs I should watch for after treatment, and what should I contact you about?

Accepted Answer

A good answer covers the specific things that matter: brow or eyelid heaviness in the first two weeks (ptosis), one side moving significantly more than the other, any difficulty swallowing which is rare but documented, and unusual or severe headache after 24 hours. They should give you a direct phone number, not just an email or an online form. This matters because these are time-sensitive concerns and you need to be able to reach someone quickly. Vague advice like "call if anything feels off" is not adequate preparation for a patient who has never had this procedure before.

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